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DFC Customer Care services Make the Value Difference ...

ONLINE SERVICE REQUEST AND TRACKING
- Create a new service request
- Get up to the minute status on your request(s)
- Review your history of service requests
- Add notes and information - online
- Update your contact list

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Silver Customer Care Program...

programs review | silver customer care | gold customer care | platinum customer care | comparison guide

For all equipment/software you purchase from DFC International, you receive free basic technical support during the business hours of 9am - 5:30pm including:

- Basic support including troubleshooting, installation, and configuration assistance

- Support via telephone, email, [instant messaging] or fax

- Toll-free call-in number 1-888-731-6449 (within Canada.)

- Silver Customer Care does not include nationally recognized holidays.

Gold Customer Care
Extended 24x7x365

Platinum Customer Care
Gold plus on-site support

 overview

programs

support

service request

 warranty extensions

2003 © DFC International Computing Inc. All Rights Reserved.