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DFC Customer Care services Make the Value Difference ...
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ONLINE SERVICE REQUEST AND TRACKING
- Create a new service request
- Get up to the minute status on your request(s)
- Review your history of service requests
- Add notes and information - online
- Update your contact list
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read more...
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Gold Customer Care...
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programs review | silver customer care | gold customer care | platinum customer care | comparison guide
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Adding another level of protection to keep installed communication systems up-and-running is an excellent long-term investment. The Gold Customer Care technical support plan combines all the features of Silver Customer Care with many additional features including:
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- Special queue status for inbound calls via assigned password.
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- Extended 24x7x365 toll-free telephone support service for critical issues.
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- Advance parts shipment for defective in-warranty parts and systems. DFC International will manage all warranty repairs and cross-ship parts for overnight delivery once an RMA number is issued.
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Silver Customer Care
M-F 9 am-5:30pm
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Platinum Customer Care
Gold plus on-site support
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2003 © DFC International Computing Inc. All Rights Reserved.
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